In the event that the institution made a mistake when the customer delivered his request, the customer has the right to obtain an alternative request, while keeping his previous request, thankfully.
Subscription can be frozen for a maximum of 5 days when you subscribe for 4 weeks or more, and it will be compensated in the following month. Any subscription less than 4 weeks old cannot be frozen.
In the event of a circumstance, God forbid, the delivery date can be postponed for a month, provided that the postponement request is made two working days before the date of the occasion. The date cannot be postponed on the same day as the event.
common questions:
At Mutabaqia, we prepare your orders with love, and we chose the best shipping companies for you. We are sorry if your shipment is delayed, but we cannot be held responsible for any shipment that has been delivered to the shipping company. You can follow up and track your request with the approved company numbers, and we are pleased to support you in tracking your request.
In the event that your shipment is returned to us because it was not received, we apologize for sending a new shipment.
Log in to the site
Then enter your request to be tracked
Copy the bill of lading number
You can contact Aramex on WhatsApp at the following number: +97145031111
Send the word "track" or "track"
Then send the policy number
Follow order updates
Orders are sent within two working days, and the representative will contact you for delivery at a time that suits you.
In the event that the representative arrives at your home after coordinating with you and the request has not been received, additional delivery fees may apply to deliver the request again.
Thank you for your cooperation and understanding.
Natural and tasty baby food
